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FTP Access
Phone us to set up an account and password for Grafitti's FTP, fts.grafitti.com. You will need to connect using an FTP client, such as Filezilla, Fetch, or WSFTP — you cannot connect with your Web browser. Once you've connected, you can create folders and upload multiple files at once.

We accept most files, but the following will ensure optimal results. Providing source files can also prevent delays with your order.

Adobe Illustrator

  • High Resolution PDF is preferred
  • Send source files, linked images and include fonts or turn fonts to outlines (.ai or .eps).


Adobe Photoshop

  • TIFF images
  • RGB or CYMK - RGB will result in smaller files and contain a wider color gamut
  • Adobe 98 color space
  • Resolution of 144 ppi (at output size) is ideal. For images built at 10 percent of desired output size, increase resolution 1000 percent to 1440 ppi.


Adobe InDesign and Quark Xpress Files

  • High Resolution PDF is preferred
  • Send source files, linked images and fonts (.indd or .qxd).


General

  • Embed Pantone colors for added precision in color matching
  • Compressing files into .ZIP or .SIT format is recommended
  • Email files up to 5 MB
  • FTP files up to 500 MB
  • CD or DVD files over 500 MB
  • Phone to confirm the arrival of any files sent electronically or by courier.